A Honeywell smart thermostat is an easy way to better manage how you use your heating and cooling. But like any utility, you may occasionally experience a problem. With its digital display, Honeywell smart thermostats can provide an error code that professional technicians use to understand what's going on. Here are several of the most common error codes you may see on your Honeywell smart thermostat.
Error Code e42 for Honeywell Thermostats
You can see this error code when your home’s Wi-Fi connection did not present an IP address for the thermostat to connect to. This can take place if your router does not complete the Dynamic Host Configuration Protocol, or DHCP. This process automatically sends out the needed IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by making sure that your router can complete the DHCP. If it does, you may also have to power cycle the router and perform the setup process again with the thermostat. Completing this task should see to it that the DHCP is transmitted and connects to your smart thermostat.
Honeywell Thermostat Error e02
Error code e02 appears if the password for accessing your home’s Wi-Fi router is incorrect. When this error code is displayed for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you'll need to do to solve error e02 is ensure you’re putting in the correct Wi-Fi password when setting up the thermostat.
Honeywell Error Code 40
Error code 40 can appear when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has recognized a malfunction. Most often, this occurs once the compressor isn’t working despite being instructed to. But this error code could also appear if power is disconnected from the outdoor unit for an extended period of time. A “High Pressure Fault” error, induced by poor airflow, can lead to this error code. Finally, you could experience error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for ordinary operation. If you turn the thermostat off and on again and error code 40 reappears, you should try to get in touch with an experienced technician.
Honeywell Error Code e43
If a Honeywell thermostat displays error code e43, it is failing to communicate with the router, and by extension the Wi-Fi. This might happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for about 30 seconds. The thermostat could also be disconnected if you recently updated the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Error Code e1
Thermostats utilize sensors to detect the temperature outdoors and indoors. If a sensor fails, you might notice error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A skilled technician can replace the sensor and reset the thermostat, which should resolve error code e1.
Honeywell Error Code 11n
Error code 11n can appear when the thermostat can’t recognize a heating or cooling unit. This may mean that the equipment itself is malfunctioning and unable to maintain a connection to the thermostat. This can happen when the wiring is defective or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A licensed technician can use a voltmeter to find out if there’s a faulty electrical connection. If the wiring on your type of HVAC system is bad, the technician can replace it. In situations where the thermostat itself is the issue, it will likely have to be replaced.
Honeywell Error Code e2
If you’ve noticed error code e2 show up on your Honeywell smart thermostat, it could mean a couple of different things. In some cases, one of the sensors used to detect the temperature isn’t functioning correctly. In other cases, it means the router was disconnected from its power source before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code stems from sensor failure, a technician will troubleshoot and replace the impacted sensor. Any time the problem stems from disconnected power, all you'll need to do is see to it that the router stays on during the setup process.